Privacy Policy
Effective Date: March 18, 2026
1. Introduction
Factory Direct Sheds respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information you provide when visiting our website, submitting a contact form, submitting an application, responding to a Facebook Lead Ad, or otherwise communicating with us.
2. Information We Collect
We may collect information you provide directly to us, including:
- Name
- Mobile phone number
- Email address
- ZIP code or address information
- Application information
- Building preferences or inquiry details
- Any other information you submit through our forms
We may also collect limited technical information such as:
- IP address
- Browser/device information
- Pages viewed
- Referring source
- Basic website interaction and analytics data
3. How We Use Your Information
We may use your information to:
- Respond to your inquiry
- Follow up about your application or underwriting process
- Provide order updates
- Coordinate delivery scheduling and delivery notifications
- Provide customer service and support
- Process and review applications
- Improve our website, services, and communications
- Maintain internal business records
- Comply with legal or regulatory obligations
4. SMS Communications
If you provide your mobile phone number and expressly consent to receive text messages from Factory Direct Sheds, we may send SMS messages regarding your inquiry, application follow-up, underwriting follow-up, order updates, delivery scheduling, delivery notifications, and customer service communications.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
SMS consent is collected only through the opt-in methods we make available, such as website forms with SMS disclosure language and Facebook Lead Ads that include SMS consent language.
Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the SMS service.
5. How We Share Information
We do not sell your personal information. We may share information only as reasonably necessary with:
- Service providers that help us operate our website or business
- Application processing or underwriting-related partners, when applicable
- Delivery or operational partners, when needed to fulfill your request
- Legal authorities, if required by law or to protect our rights
6. Cookies and Analytics
Our website may use cookies, pixels, and similar technologies to understand website traffic, improve performance, and measure marketing effectiveness. You can control cookies through your browser settings.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is guaranteed to be completely secure.
8. Your Choices
You may:
- Opt out of SMS by replying STOP
- Contact us to update or correct your information
- Contact us with questions about how your information is used
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Factory Direct Sheds
Phone: (877) 327-3011
Email: info@factorydirectsheds.com